I have also just started having a problem scanning with the 3215. The diagnostics indicate that the scanner is functioning correctly, HOWEVER when I try to initiate a scan from the workcenter it says the computer is "not available" When I try to launch the scanner from the computer it starts, the pages feed through the scanner, it appears to be working, and then I get an error message that says something to the effect that there was a problem, please try again. I have reinstalled the drivers and rebooted my computer several times, but come to the same end each time. I have had this problem intermittently for some time, but previously when I rebooted the computer and restarted the printer it resolved itself. Not now............ Can't do my work without this, so if I cannot find a solution soon I'll have to buy a different brand of multi-function machine!!
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