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PHASER 3635MFP PRINTS OUT EMAIL CONFIRMATION REPORT SHOWING "JOB STATUS: FAILED"

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Hello, my Xerox Phaser 3635MFP is spitting out an email confirmation report showing " job status: failed " although the email did go out.  since i get a copy of all outgoing emails in my inbox i can see them going to their respective destination. i even performed another test this morning and all recepients got the test message including myself but the machine still printed out the report showing 'job status: failed'.  any ideas?  FYI..running Windows 10.


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