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Re: PHASER 3635MFP PRINTS OUT EMAIL CONFIRMATION REPORT SHOWING "JOB STATUS: FAILED"

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Windows 10 has no bearing unless the email server (SMTP) is your PC.

The only reasonable cause would be that the SMTP server you use, just got an update of some sort, and now it is giving a response back to the printer when it sends an email it is not capable of understanding, so it displays a failed message, and assumes it did.

 

Easiest fix is to simply disable the confirmation report.

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Next up would be a firmware update

 

Then, if that failed, call Xerox to report it if you want them to spar (fix) it.


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