Recently been running into issues with our Xerox WorkCentre 3325's. FTP is working correctly to onsite server from multiple stores, but stores are only able to send 1 file (PDF) into the server. In the past we experienced multiple files sent, and would affix 000 onto each file after the first file. For example:
PDFFILE
PDFFILE(000)
PDFFILE(001)
There should be no reason a store wouldn't be able to FTP multiple files a day.
After this, multiple attempts fail until the subfolder is deleted. Once deleted, the printer recreates the subfolder and can create the PDF file again. Very frustrating.
Anyone have any ideas, or have had issues like this in the past? We have tried different FTP servers and have experienced the same result.