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Re: FTP on WorkCentre 3325

Sounds like somebody changed the filing policy on your devices.

 

In CWIS go to Address Book and select one of the FTP addresses and choose Edit

 

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1.GIF

 

 

Then check that the Filing Policy is set to Change Name and that the Folder options are as seen here as well.

 

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Capture.GIF

 

If this is not the correct answer to your issue, please provide the full details of how the scan is setup and I will see what I can figure out.


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