DRIVER FOR MAC CATALINA

October 10, 2019, 10:27 pm

≫ Next: Print faxes only at the end of transmission

≪ Previous: 016-764 Connections test works, scan to email does not

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Please infome me when its going to be available driver compatible with Apple's MAC new operating system CATALINA

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Print faxes only at the end of transmission

October 10, 2019, 10:58 pm

≫ Next: Memory Receive option

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I am currently dealing with a third party who has an issue with receiving faxes from us (same faxes was being printed multiple times).  The recipient has a Xerox 5330.  Hence, is it possible for this printer to print faxes only at the end of transmission? And what is the default behavior of this printer series?

Memory Receive option

October 11, 2019, 6:25 am

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Hello,

Is there a Memory receive option (The fax prints after the entire transmission has been received.)  in the 5330 machine? 

Thanks

 

Re: Scanning to shared folder

October 11, 2019, 10:03 am

≫ Next: Connect for 365 2.0

≪ Previous: Memory Receive option

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Hello pritmadlani,

This sounds a bit complicated. I found in our knowledgebase some things you can try to resolve that error HERE. 

If this doesn't help, I would recommend contacting our Support Department. The Support options are listed HERE. 

Connect for 365 2.0

October 11, 2019, 11:58 am

≫ Next: Re: DRIVER FOR MAC CATALINA and WorkCenter 3215

≪ Previous: Re: Scanning to shared folder

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Post moved to the App Gallery for help with your issue.

Re: DRIVER FOR MAC CATALINA and WorkCenter 3215

October 11, 2019, 3:04 pm

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Need new drivers to use the scanner for a new 3215 printer and Mac OS 10.15.

Re: Gmail Setup

October 13, 2019, 3:05 am

≫ Next: Re: Add a Xerox C8035 printer on a computer,print test page failed.

≪ Previous: Re: DRIVER FOR MAC CATALINA and WorkCenter 3215

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i have the same problem... It's a second hand machine and every things was ok , since a few month ago  I can't able to scan a document with my gmail account. 

I tried to setup a new nntp server (only the smart e solution was never configured) but it doesn't work...

Do you have any idea ?

 

Re: Add a Xerox C8035 printer on a computer,print test page failed.

October 14, 2019, 6:12 am

≫ Next: Re: How to add email address to adressbook after search in LDAP

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Hi Percy,

Yes I would recommend uninstalling the printer on that computer and reinstalling with the Xerox Driver you can find HERE. 

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Re: How to add email address to adressbook after search in LDAP

October 14, 2019, 6:27 am

≫ Next: Re: Xerox dont send scan by email

≪ Previous: Re: Add a Xerox C8035 printer on a computer,print test page failed.

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Hello p1t3r05,

I found some solutions in our KB related to LDAP that may help you listed HERE. 

If you can't find what you need in those solutions, I would recommend contacting the Support Department. The Support options for your device are listed HERE. 

Re: Xerox dont send scan by email

October 14, 2019, 6:45 am

≫ Next: Re: 016-764 Connections test works, scan to email does not

≪ Previous: Re: How to add email address to adressbook after search in LDAP

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Hello wo1de,

This could be an issue with SSL/TLS on SMTP. I found a previous post related to this error here:

https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/CM405df-scan-to-email-016-764/m-p/182607

 

Re: 016-764 Connections test works, scan to email does not

October 14, 2019, 7:11 am

≫ Next: Re: Print faxes only at the end of transmission

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Hello Kreuz,

I found another post with the same FC listed that may help you here:

https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/CM405df-scan-to-email-016-764/m-p/182607

If that doesn't help, please contact the Support Department. Support options for your device are listed HERE. 

Re: Print faxes only at the end of transmission

October 14, 2019, 9:41 am

≫ Next: Re: Memory Receive option

≪ Previous: Re: 016-764 Connections test works, scan to email does not

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Hello NicNara,

Does this issue only happen when the fax is sent from you? The owner of the device should contact Xerox at 1-800-821-2797 to troubleshoot this issue with one of our Support Reps.

Re: Memory Receive option

October 14, 2019, 9:59 am

≫ Next: Re: How to get rid of Product Registration popup screen after driver install?

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Hello NicNara,

There are only two modes:

Fax Receiving Mode: Touch Auto Receive or Manual Receive to set the default fax receiving mode that appears when you press the Machine Status button.

You can find more info on this in the System User Guide located here:

https://www.support.xerox.com/support/workcentre-5300-series/documentation/enus.html?operatingSystem=win10x64&fileLanguage=en

Re: How to get rid of Product Registration popup screen after driver install?

October 14, 2019, 1:46 pm

≫ Next: Problem when scanning multiple pages with Workcenter 3225

≪ Previous: Re: Memory Receive option

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We simply uninstalled the Xerox PowerENGAGE program

Problem when scanning multiple pages with Workcenter 3225

October 15, 2019, 1:37 am

≫ Next: Scans unreadable on Versalink C405 with MacOS 10.14.6

≪ Previous: Re: How to get rid of Product Registration popup screen after driver install?

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Hi, 

If I scan multiple pages with the Xerox Scan assistant the application crashes when I try to scan the second page.

I use the last Xerox_WorkCentre_3225_v1.06.01⁩ software to manage my Workcenter 3225 device on my macos Mojave and my Macbook pro 2019.

Help please !

Cheers, 

FRC

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Scans unreadable on Versalink C405 with MacOS 10.14.6

October 15, 2019, 5:54 am

≫ Next: THICK BLACK LINE

≪ Previous: Problem when scanning multiple pages with Workcenter 3225

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I have the latest MacBook Pro with Mojave 10.14.6., connected directly by ethernet cable to my Versalink C405. When I try and scan it appears to work normally but the resulting pdf file is undreadable.  It worked fine just a few weeks ago so I am guessing it may be to do with 10.14.6 upgrade.

Can I fix it or should I updgrade to MacOS Catalina...or will that be worse?

I enclose a pic of a scrambled scan.

 

Scrambled Scan

THICK BLACK LINE

October 15, 2019, 8:52 am

≫ Next: Re: THICK BLACK LINE

≪ Previous: Scans unreadable on Versalink C405 with MacOS 10.14.6

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i am getting a thick black line across my copies ONLY when my originals go through the feeder. i have cleaned everything i could...and the thick black lines are still there. HELP

Re: THICK BLACK LINE

October 15, 2019, 10:25 am

≫ Next: Re: Scans unreadable on Versalink C405 with MacOS 10.14.6

≪ Previous: THICK BLACK LINE

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Hi,

First, what printer do you have. 

If the copy from platen looks good without any line, insist to clean very well the CVT glass (the little one).

If the line appear also on print means one of the drum cartridges are affected and must be replaced.

 

Gabi

Re: Scans unreadable on Versalink C405 with MacOS 10.14.6

October 15, 2019, 10:30 am

≫ Next: Re: THICK BLACK LINE

≪ Previous: Re: THICK BLACK LINE

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Hi,

 Try to make copies, one from DADF and one from the platen, How looks the copy? If the copy is good it looks like the upgrade is the issue.

 

Gabi

 

 

 

Re: THICK BLACK LINE

October 15, 2019, 11:27 am

≫ Next: Re: THICK BLACK LINE

≪ Previous: Re: Scans unreadable on Versalink C405 with MacOS 10.14.6

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cvt glass has been cleaned.
drum cartridge has been replaced.
still have the thick black line...anymore ideas?