Hi carmenr1974,
Thank you for using the Support Forum. Please delete any saved jobs or jobs being held at the Phaser. Power the machine off and wait for 2 minutes and power back on and try again. If you still get the error please consider contacting your support centre for further assistance.
To connect to the machine web page use I.E. or Edge. Chrome is known to have that behavior, but i know it is solved in the latest firmware:
Gabi
BS! BOTH look and act EXACTLY like the Dell 3110CN, which is one reason why I bought this--because the 3110CN wasn't available anymore.
I installed all the necessary software upgrades, so now what I do? Even a tech buddy of mine can't figure out how to scan a copy into a .pdf!
Hi,
has anyone made SMB scan work with High Sierra 10.13.6 and a WorkCentre 7120 (71.24.23)?
I always got error 027-516. Here's what I've done and checked so far:
What else I can do to make it work as FTP is not anymore available?
Thank you
Kari
Hi WanAi,
Thank you for using the Support Forum. Make sure you are using the latest network scan utility if you are using an older one it may not work with WIndows 10. Also make sure you have tried the solution for connection failed. If you are using the new utility and still unable to scan please consider contacting your local support centre.
I accidentally renamed (in greek letters) a scanned file in the DOCS tab, clicked SAVE and then got this message " The MyDocs Service is down "!
After that I couldn't get in the DOCS tab, on any browser, on either of my PCs!
I can navigate on the other four tabs!
Please tell me what to do!!!
Good afternoon,
Does WC7845 support TLS 1.2?
It only shows TLS which makes it unclear if this is just 1.0 or if its 1.2.
Can u clarify this?
We have a 6655 that is throwing Scanner Error
CWIS shows status code 14-517-00
UI shows fault code 362.386.00
After rebooting the machine will Copy, and Scan (email, network etc) but as soon as they try to fax the error returns immediately.
Any suggestions? Due to the behavior im thinking software issue but dont want to take the printer down completely unless necessary
Hi,
The scanner is defective and need to be replaced.
Gabi
Hello,
I had this situation.While cleaning the printer from the toner, a cloud of this toner itself rose.And after that the printer gives an error message 320-061.the drums changed, the engine turns 5 seconds and an error appears.Can you tell which sensor is clogged or something else?
Thanks
I would like to add wifi but the screen only indicates ethernet. I am unable to use printer with my PC as it kills my internet connection. I am trying to add wifi to resolve problem. Please provide full explanation as I am not tech savvy.
My previous message indicated the wrong product name: C605 instead of C405.
Hi,
061-320 it is ROS (laser) error. Maybe in the process of cleaning some amount of toner migrate to or into the Laser module. Also it is possible to have a defective Laser. The ROS is accesible on the right side of the macnine. Remove the right side cover, remove the HVPS (high voltage power supply, remove the inside metal cover and after that you will see the Laser. It is hold by 2 screws. Remove it and take out the Laser covers (left, right and upper) and clean it well with a dry cloth but with care becuase the unit is very sensitive. It will be better to have a tech for this procedure.
Gabi
Hi,
You will need a WiFi Network Adapter 497K16750.
Gabi
Hi, When the machine starts scanning, this error pops up and the scanning was stuck. Does anyone have any clue why this happened?
Thank you
Our C8045 is running the latest firmware available: 2017 October 12 — 2:51:32 PM v100.002.057.09609
From what I can tell, TLS 1.0 is the only option for SMTP authentication in this version of firmware. Since Microsoft is ending support for TLS 1.0, will there be a firmware upgrade to support Microsoft's requirement of TLS 1.2?
From Microsoft:
Warning: TLS1.0 is being deprecated and once it is turned off, any clients or devices that do not support TLS1.2 will be unable to send messages. Please update the client or device sending messages using TLS1.0 avoid any issues.