It saved with a clone so it is supported, but a onetoch is a shortcut to something else, and if the something else isn't there, the onetouch can't work. I would have to assume then that whatever the apps were created from are not there on the new device (Email from the address book, scan to location etc,
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Re: Clones 1-Touch Apps but Do Not Work
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WC 5024 error 005-913 - wrong DADF sensor?
Hello,
I coppied couple of papers and suddenly it stopped working and error 005-913 showed. Description of this error is: "CVT Invert Sensor Static JAM RAP Paper remains on the DADF Invert Sensor."
But there is no stuck paper. I opened the cover, cleaned everything (i think), but i keep getting this error.
Where exactly is the sensor? Or how can I reset the error?
Thank you for your help.
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Cannot Scan from WorkCentre 3215/3225 - Out of Memory
Running Windows 10 x64 (build 1803), when using the "Quick Scan" button in Xerox Easy Document Creator, the loading bar will get to between 15% - 35%, and then give the user this message:
"The current processing has failed, probably, due to lack of memory or disk space in your system or due to problems and the device side. Output images have not been saved."
This is a WorkCentre 3225, connected to the network via Wi-Fi, and the PC is hard wired.
I've tried:
- Restarting the device
- Restarting the PC
- Updating the PC
- Running the win10_rs4_patch_220618 (so please don't link that post)
- Reinstalling EDC
- Reinstalling the printer through Xerox Easy Printer Manager
I haven't tried:
- Upgrading the PC to 1903
- Factory resetting the 3225
- Going "Office Space" on it, as my co-workers suggested
This is a brand new PC, with 8GB RAM and an i5, 256GB SSD, and about 130GB free, so memory and storage capacity are not issues here.
Really at a loss here, not sure how to move forward.
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Xerox Workcentre 6015 NI doesn't scan to PC - it was working fine
My Xerox workcenter 6015NI was scanning fine up until this morning and the scan is failing with "Login failed"
error. I have not made any changes to the login/password and I have tried re-booting my machine,changing the password etc..
I have attached the screenshot of settings. Any help would be appreciated.
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Re: Scanning communication error
Hi Sharonthomas,
Thank you for using the Support Forum. Please take a look at the solution for setting up scanning. If these steps do not help please consider contacting your local support centre.
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Re: WC 5024 error 005-913 - wrong DADF sensor?
Hi Drake,
Thank you for using the Support Forum. Please take a look at the solution for the error 005-913 and make sure you have checked all the areas listed. Power off for a full minute and then turn it back on. If the error continues please consider contacting your local support centre for additional assistance.
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Re: Cannot Scan from WorkCentre 3215/3225 - Out of Memory
Hi Connor1337,
Thank you for using the Support Forum.If you have already installed the patch and it is still not working then is there anything connected to the USB port of the WorkCentre 3125/3225? If so disconnect from the USB port and try again. If it still fails then consider contacting your local support centre.
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Re: Xerox Workcentre 6015 NI doesn't scan to PC - it was working fine
Hi Vinoo128,
Thank you for using the Support Forum. Please look at the solutions for login failed. Also take a look at the at the tips for resolving SMB issues. Change the port to 445 and see if will scan. If none of this helps please consider contacting your support centre for further assistance.
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Re: Cannot Scan from WorkCentre 3215/3225 - Out of Memory
Nope. Nothing connected to the USB or Ethernet ports on the device.
Do you have any other suggestions other than to contact a support center?
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How to change the scan to email pdf version 1.4 to higher
Hi
My Xerox ALC8070 printer scan to email pdf version shows 1.4 and is there any option to change to higher version.
This is very lower version compared to Current pdf software version.
Thanks
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Re: Xerox Workcentre 6015 NI doesn't scan to PC - it was working fine
Hi,
The centreware service does not allow the 445 port.The only values are (139, 5000 - 65535).
Any ideas?
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Scanning from printer Xerox Phaser 3635MFP says memory full
Hello team how are you
I have this printer Xerox Phaser 3635MFP with the system software version 20.107.01.000 and basically when the end users are trying to scan documents, the printer sent the next message "memory full"
May you let me know what should I do to fix that issue please?
Thank you very
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Re: Scanning communication error
This is the worst printer I have ever owned. Not only will it not scan, it will not print photos! Total waste of money! Will probably use it for a boat anchor!!!!!!!!
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Re: Scanning to email fails if trying to scan more than twenty documents:Insufficiant resources on s
i have ran into this several times. Only thing fixes it is to reload or upgrade the machines firmware. FYI
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Re: Scanning communication error
Hi Sharonthomas,
I am sorry to hear you are having issues with the machine. Please consider contacting our Customer Relations Help Desk and see if they can help you reach a resolution other than boat anchor. :-)
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I can print but cant scanning
Hi,
when im using win7 64, i can print and scanning. Now im upgrading to win10 64, i can only printing, no scanning. the printer is FujiXerox Docucenter-IV 5070.
my printer is connected through local area network at my workplace, so many people can connect to it for printing and scanning. so the problem is they using with no problem (all my coworker using win7) for printing and scanning except me (using win10 as mention before).
im trying using the function 'Browse' in the printer system, it can connect to other people pc file shared, but as for me it says 'connection failed'. Im using other pc to get in my pc using network, it can connect. but not the printer. but i can use the printer for printing only.
Im disable firewall, antivirus, windows defender, changing my network to my workplace..still no available. I wonder if Windows10 have something that i missing to disable for the printer to connect to my pc
So can help me please regarding this matter. Thanks a lot.
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Connection issues
We just set up this printer in our office, and are able to sucessfully print from all 3 connected computers; however, we cannot get it to connect to either computer to scan.
In the settings it says the connection to the WiFi is good and connected. Each computer shows the printer online and connected. Each computer can print any document with the printer, but when I try to connect to the IP address of the printer it is unable to connect. When I try to set up a connection to scan documents to the desktop, the printer has a connection error.
Nothing I've tried seems to work. I'm wondering if I'm missing a step somewhere. And, yes, all devices are connected to the same WiFi network.
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Re: Connection issues
so you are saying you are unable to bowse to the webinterface of the machine?
have you setup the correct gateway on the xerox itself?
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Re: Connection issues
That is correct. Also, I get a connection error when trying to connect to PCs on the network from the machine itself. As far as I can tell, the gateway is set up. The machine has an IP address, but when I attempt to connect to it I get an error and am unable to do anything. Some photos for refernce..Hope it helps.
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Re: How to change the scan to email pdf version 1.4 to higher
Hi Albert,
Thank you for using the Support Forum. I do not see an option to change the pdf version. Version 1.4 is the version that allows OCR and is compatible with other versions. For further assistance please consider contacting your support centre for further assistance.
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