For login failures after upgrading to High Sierra. A security patch was rolled out that has caused file sharing to “break”.
Specifically for scanning is the fact that you can only choose AFP sharing and not SMB. To fix the issue
Don't install from the Settings app, do it from Control Panel > Devices and Printers , and don't pick from the list, pick the highlighted
Then do this
Then this
Then fill in these 2 and uncheck the box
We make copies of certain physical documents on a regular basis. We'd like to save them for printing later so that don't have to be scanned each time. I understand this is called "scan to folder." According to the 550 manual there should be a "scan to folder" icon on the main screen, but I don't see it and can't find it under the six major icons. What am I doing wrong?
The message on the attached image that says "Communication error with Xerox ..." has been there for as long as I can remember. Is that the problem? We use the 550 primarily as a printer and it works fine for that purpose.
Login as admin and go to Machine Status > Tools > System Settings > Common Service Settings > Screen / Button Settings > Services Home > Change Settings
Pick an unused slot and select Change > Store to Folder > Save > Admin > Log out
You will now have the option on the home screen
Thanks for the clear instructions, but...... when I got to "pick an unused slot," I didn't see one. There were 5 and something was in all of them:
So I thought the idea might be to replace one of the 5. So I selected "Media Print - Text" and hit change. Then this screen came up and Scan to Folder isn't an option. Everything on the subsequent pages are "Custom Service."
HI, I am new here. May i know how do i post a new forum topic ? I couldnt fine any new poast button.
regards
hello forum,
I am using WorkCentre3025 on local PC (Windows 10). I used to be able to scan multiple pages. Each time I scanned a document I was being asked whether I had additional pages.
Probably since my transition to Windows 10, even when I choose multiple PDF option from the device display I cannot scan multiple pages. I do not get a promt to do multiple pages.
Can anyone suggest a solution to this problem?
thanks
Hi aaron_88
Thank you for using the Support Forum. Please go to the main screen at https://forum.support.xerox.com/ Select the board you want to post in, click on the board title and then select New Message and type in your post. Hope this helps.
Hi,
a short question: is WorkCentre 7328 compatible with Gmail accounts for e-mail scan?
I've tried to set it with no success so I'm guessing if its system supports it...
Thank you
Karina
1. Try choosing Add
2. Store to folder is on page 1 of 13, not page 2 of 13 .
If it isn't on page 1, it would mean you need to create a folder to use first. Machine status > Tools > Setup & Calibration > Setup > Create Folder
It can't, it doesn't support SSL or TLS, or STARTTLS, so it really won't email through anything anymore without a service like SMTP2Go
Thank you
Have you tried reinstalling the Xerox software? It isn't supported in Windows 10 so the update would have had MS remove it and replace it with something else in most cases, but it should still run if you install it again. The application <scan manager> can't have different options per OS, so either the scan app/driver was replaced or the application you are running it in is different (TWAIN/WIA)
That solved my problem after a few restarts. Thanks.
Hi Forum!
This is going to sound a bit odd, but is there a way to configure Scan to Email (Email app) to always choose from the selections (device address book, manual, favorites..)? For instance, when a user scans to email, they select their email address from the selections presented and adjust the settings and scan. When another user decides to use the app they're already on that screen with the settings in which they have to adjust everything.
I know they can select Reset and it will refresh it, but if there's a setting somewhere I can change that will not remember the last user's setting and have them choose their email address from the selection all the time, that'll be awesome.
Printer: Altalink c8055 and 7855.
AltaLink = EWS > Properties > Apps > Email > Setup > Security
Connectkey = CWIS >Properties > Services > Email > Setup > Security
Hello
I have problem with workflow scaning on Xerox C8055 - it allways get error about credentials.
We have Xerox 7535, 7835 and 6515 - all devices working with same swetting and scanning working but on new device not working with same setting. We working in domain and use for scanning domain user. Server working on Windows Server 2008 R2. Port 445
Xerox C8055 working on lastest firmware 100.002.057.09609
That isn't even close to the latest firmware, update it and see if it resolves, the Altalink (C8055) and Connectkey (7835) products at current levels are identical with exception to visual elements, the code base is the same, so assuming they are set the same way, if one works they both will.
If the firmware doesn't fix it the next step would be to check the time on the AltaLink (If it is off by 3 or more minutes it will fail to scan)
