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Re: Versalink B405 scan to home setup

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Same device, I'm trying to set up SMB scanning through the address book. I see a field to enter login name but no area to enter a password. What am I missing?

Re: C405 Set up scan to email

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Here's how I sucessfully managed to send myself an email from the web interface

 

System --> Remote Service upload --> Settings --> Checked all checkboxes and added my email adress --> OK (Don't bother with the Test connection... it's not for mail)

 

Upload now

 

From a known working printer I sucessfully received an email

 

I'm troubleshooting my other printers this way... no email = smtp not working...

 

...At least this way I don't have to ask a user to manually test a scan everytime I change a config

 

Hope this help

Re: Versalink C405 Scan to Email Test

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Here's how I sucessfully managed to send myself an email from the web interface

 

System --> Remote Service upload --> Settings --> Checked all checkboxes and added my email adress --> OK (Don't bother with the Test connection... it's not for mail)

 

Upload now

 

From a known working printer I sucessfully received an email

 

I'm troubleshooting my other printers this way... no email = smtp not working...

 

...At least this way I don't have to ask a user to manually test a scan everytime I change a config

 

Hope this help

Re: High Sierra remove ftp

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So the next time I buy a xerox product, do I have to consider that for software I need to contact other companies? I think that such a problem should have been solved by Xerox! Thank

Re: Versalink B405 scan to home setup

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Enable HTTPS on the device, you don't want passwords in plaintext so Xerox does not allow it when the page is not secure.

 

1.JPG

 

2.JPG

 

 

Re: High Sierra remove ftp

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Apple made the change, not Xerox, you don't look to Xerox for help when Apple caused the problem.

Apple provided FTP for free, then they took that away, at no part of that did Xerox make any decision and there is no reason for them to do so.

 

If you want to use FTP you have to get an FTP service, do not blame Xerox for that.

 

If you want SMB to work, assuming it is properly setup on the Mac, just update the firmware on the printer and use SMB. While it did not work in earlier software (Due to Apple using their proprietary AFP in SMB's place), Apple later went with the Standard SMB2.

 

So for the Mac, just Apple > System Preferences > Sharing

Add the folder, add the user with Read&Write , remember the IP (highlighted) then click Options

1.JPG

 

Make sure SMB is checked

 

2.JPG

 

Then set it up in the Address book

 

5.JPG

 

Scan To Email - SMTP Error - Correct Configuration

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Hello,

 

My company has many Xerox WC's (different models) all set up to scan to email. Our 7775 won't work - citing inability to connect to the SMTP server. All of them have the exact same configuration, what could be causing this?

 

Thanks,

 

Vic

Re: Scan To Email - SMTP Error - Correct Configuration

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1. Time/date/DNS/ or Gateway settings on the 7775 is wrong

2. 7775 has a Fiery attached which would make the setup entirely different than the others.

3. 7775 has a firmware not compatible with the mail server (this would be the case if it has not ever worked to the server, not if it just stopped working "for no reason today"), The latest firmware is 061.090.227.19300 and should fix most issues with cmpatibility

 

The actual fault code would be more helpful than "won't work"

 


Re: WorkCenter 7855 lines of color appear on scanned documents

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I am having this same issue with my 7855, I have cleaned the glass and replaced the drum cartridges and still getting the blue line, Any ideas? Thanks!

Re: WorkCenter 7855 lines of color appear on scanned documents

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Drum is for copy/print, it is not a part of scanning.

If you cleaned the glass and it happens on the platten as well as the ADF then you would require a technician because the CVT is bad.

Re: WorkCenter 7855 lines of color appear on scanned documents

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Thank you, Joe,

 

I will call Xerox. 

 

What is the CVT?

 

Thanks!

Re: WorkCenter 7855 lines of color appear on scanned documents

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Sorry, CVT = Constant velocity transport

 

On 2nd thought  , it is quite likely an issue with the the actual scan module (the light bar).

 

In any case, it is still a technician visit

Re: WorkCenter 7855 lines of color appear on scanned documents

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Thank you for your help, Joe! 

 

I will be calling Xerox now :) 

 

Thank you, Joe.

 

 

Re: Scan To Email - SMTP Error - Correct Configuration

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Thank you!

 

The time was off by 6 minutes.

Re: Versalink C405 Scanning to SMB Password field missing

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I tried this on a new machine, my screen matches yours, no password place. Powered off and back, still no password place.

It is a B405, 38.21.41 software vs.

 


Re: Versalink C405 Scanning to SMB Password field missing

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Then wipe it and reload it. The only thing that limits the address book password field on current firmware is the HTTPS option.

 

Exactly the firmware you have on the identical machine

 

1.JPG

 

Password field shows because HTTPS is enabled and that is verified right here in the addressbar of the screenshot

 

2.JPG

 

And it disappears when HTTPS is disabled, as shown here on the exact machine 2 minutes later with HTTPS disabled again.

 

3.JPG

VersaLink C405 Fax delay

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Dear Sirs,

How can we configure the delay in the fax response in a VersaLink C405?

We have checked all the options in the control panel and in the web page and we have not found any option where this parameter can be configured.

Thanks in advance.  Best regards.

 

José A. Remesal

Re: VersaLink C405 Fax delay

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It has no such feature.

 

You have the choice of it answering immediately or manually. It is not designed to share a phone line, I don't think Xerox makes any machines that still do that.

Re: VersaLink Fax Confirmation Sheet

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there is a new SPAR firmware out, this fixes the black confirmation sheet issue

 

 

since its a SPAR release, this firmware is not found on the xerox.com site, an older version is only available

 

so call xerox and ask for this version : xx.21.51  

release date = 10-01-18

 

Re: VersaLink Fax Confirmation Sheet

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