I've tried but still failed. Any other possible caused?
Thanks in advance.
I've tried but still failed. Any other possible caused?
Thanks in advance.
I have cleaned all 4 rollers. Noticed that the rollers are functioned together with a electric engine (i believe is something like pusher to push the paper up) hence when move it need harder because it is a bit stiff.
Sounds like a document handler issue not detecting the size of the originals. Have a tech look at it. Make sure the guides are tight. Sometimes the guides can loosen up with a big stack of originals.
Start with new drum cartridges.
Hello all,
I'm trying to define the machine to answer after 4 phone rings. Does this option supported by this device?
BR,
Spata
If you know how to get into Diagnostic mode on the device (Do not post those directions here) you can, otherwise you would need a tech to do so, at their discretion, since it is not supported.
DC131 NVM Read\Write
Enter NVM value 823-050 Call ring frequency for FAX (Ring Detect)
Default Set 0
Change Value Between 1 to 15 sec
Technician came onsite and insists that the secretary is accidentally waving her hand or papers over the sensor on the document feeder. She has apparently came across this issue at other sites as well. We'll be more vigilant and see if that is the cause.
A bright light above can change the size. There is a shade kit that can be put on the sensor. Another thing that can be done is putting a shim inside to keep the guides from moving further than 11".
NVM values should not be given out to customers.
Hi everybody, I was wondering if the xerox machines would have the posibility to scan directly to a folder in the machine hdd, using something like: "\\machine_ip\scans"
Thanks in advance,
Javier Núñez
Balmes Sistemas SL
Yes and no.
Almost all Xerox WorkCenters have a Scan to Mailbox or Scan to Folder option.
This allows storage of the job on the device itself.
You cannot map the storage location though, you need to retrieve the jobs from the devices internal webpage, or in more rare cases, with an app you run at your PC.
Method of doing so very much relies on the device in question, which you neglected to mention.
As of this posting, there are no VersaLink models with the feature, every Connectkey/AltaLink devices, and near all other Office products of the last 15 years do.
Weird problem. Machine is set up through Office 365 relay connector to scan-to-email for 16 office employees. It works fine for all but one of them. If I enter any of his email addresses or aliases into the “Test Configuration” field of the SMTP (Email) setup screen I get "One or more of the addresses are invalid. No messages were sent." I can send the test to anyone in the office or to my external email address - no issues. If I do a message trace in O365 from the copier address as sender I don’t see that it hit Microsoft’s servers. I’m stumped. I've tried setting up new email aliases for him and sending to those and I get the same result. Anybody have any ideas?
Machine Model: Xerox WorkCentre 7835 v1 Multifunction System
System Software: 073.010.075.34540
Network Controller: 073.015.34540.876840v5
User Interface: 073.015.34540
Marking Engine: 090.032.000
Copy Controller: 073.015.34540
Document Feeder: 012.003.000
Finisher:
Fax: 003.012.005
Copy Controller OS: 073.005.34540
Network Controller OS: 073.005.34540
Scanner: 004.099.000
Software Upgrade: 073.015.34540
Hi there.
Is there any way to name the file before scanning by using the keyboard on this printer? If yes how cause I can't find any info on it.
Thanks.
You can get different results between being at the printer and sending via the Test Communication tab.
Have you confirmed the issue exists at the printer?
If it does fail at the printer, then you would need to provide details on the address, there must be a character in it that is not in anyone elses.
That being said though, I'm sort of surprised it is working at all on that firmware, in most cases it won't, jobs will just sit Processing for a long time before failing after you send one email (1 works, anything after doesn't)
Since we know the settings have nothing to do with it within SMTP (Everyone would fail if they were) that leaves authentication as the next thing to look into. Do you login to the printer to send an email? Is the Login credentials set to System?
In any case, update the firmware and see if it resolves it, if not reply back stating the new firmware does not fix it, and answer each of my questions here.
You can't do it.
in Workflow scanning
Hallo.
I have xerox 5638
It is vary old mashin, it was vary good, but now it has not drum and fuser, has but they ar old.
I want only scan function, can i make this function without baying new drum and fuser modules?