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3210 WON'T DEFAULT TO "NETWORK" scanning

March 2, 2017, 6:35 am
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The 3210 I rented is scanning to Network just fine......it's not a Network problem.

The problem is, the machine CANNOT be set to Network/PDF as the default on the control panel; it always defaults to USB!!

 

Also, after I press the right arrow TWICE to get to NetworkScan, I have to press it NINE MORE TIMES to get it to actually scan......bypassing password, ID, connecting, destination...etc, etc, etc.

 

Is there no way to perform ONE TOUCH SCANNING with this bloody machine once all my defaults are set???

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Re: 3210 WON'T DEFAULT TO "NETWORK" scanning

March 2, 2017, 12:03 pm
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nope :)

 

normally you shouldnt enter password/id ... you can define that in your scan template

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Sending Legal size fax on Workcentre 6605

March 2, 2017, 1:53 pm
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Does anyone know if there is a way to send a legal size fax on a WorkCentre 6605. My workaround right now is scanning the documents to the computer as legal size then faxing them  using the print driver. Seems like if the machine can scan legal size it should be able to fax legal size.

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Workflow Scanning SMB Share Clarification

March 2, 2017, 2:41 pm
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Ok, im troubleshooting the error "xerox login failure check user password and or setups" on one of our systems. The users cannot scan it give the error. So i'm trying to make sure this is how it is suppost to look. OR do i need "\\MyServer\scans" in the SHARE?
Under Login Name should I do "MyDomianName\MySignOnName" ?

Also does it anything need to be under "Properties > Services > Workflow Scanning > File Repository Setup" or just in the Adress Book Entry?


Xerox.jpg

Thanks!

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Copier Producing Wide Horizontal Lines

March 3, 2017, 12:50 am
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Please help me ladies and gentlemen. I have a Xerox phaser 3200 multifunctional printer. It prints well but the problem is with the photocopy function. It produces wide black horizontal columns. I have looked around and tried to clean the glass but the problem does not go away. Below is an image of a sample from the copier. Thank you in advance.

 

copier problem.jpg

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Error: Login failure check user password and or setups [Xerox 7855]

March 3, 2017, 6:44 am
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Ok, im troubleshooting the error "xerox login failure check user password and or setups" at one of our locations. Ive check the user name and password and even tried another one. The share has the correct permissions for those users.

So i'm trying to make sure this is how it is suppost to look. OR do i need "\\MyServer\scans" in the SHARE?
Under Login Name should I do "MyDomianName\MySignOnName" ?

Also does it anything need to be under "Properties > Services > Workflow Scanning > File Repository Setup" or just in the Adress Book Entry?


Xerox.jpg

Thanks!

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Re: Error: Login failure check user password and or setups [Xerox 7855]

March 3, 2017, 10:24 am
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If you have Server 2012 you will need a firmware update.

 

If the printer is not registered on an actual Domain you can't use the server host name, you have to use the IP address (Windows Networking is not supported in Connectkey printers), this is certainly not the case if the printer is on a static IP address.

 

do i need "\\MyServer\scans" in the SHARE?

 

Nope. that will fail for sure

 

Under Login Name should I do "MyDomianName\MySignOnName" ?

 

On any current OS the answer is yes, purely because local accounts hardly exist, best bet is to always use the exact name in brackets in the permissions

 

win10SMB.GIF

 

 

File Repository applies only to Templates within Network Scan, your address book entry doesn't reference it in any way.

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Re: Copier Producing Wide Horizontal Lines

March 3, 2017, 10:29 am
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Since you didn't post what the original was I can't understand what should have been there.

 

Having said that, Black is what happens under bright light or when the scanner light dies, so make a copy of nothing with the lid open and watch the light and see if it is dead. If not, verify if it happens off the glass and off the feeder.

 

Also make sure the original size and output size are the same.

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Re: Xerox Workcentre 7556 disabling SMB v1 broke scan-to-network folder function

March 3, 2017, 2:33 pm
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Thanks Joe, was able to do the 7556 firmware upgrade to 061.121.227.03404 using Index > Manual Upgrade in the web interface, which was successful. Unfortunately it didn't fix our scan-to-network issue. We are already using port 445.

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Re: Xerox Workcentre 7556 disabling SMB v1 broke scan-to-network folder function

March 3, 2017, 2:44 pm
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I tested a 7556 today with that version and it certainly works, have a tech altboot it and don't use a clone file to rebuild it.

There is an issue somewhere in your setup or the firmware is corrupt.

 

I am not allowed to disclose the altboot process here.

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Re: Error: Login failure check user password and or setups [Xerox 7855]

March 3, 2017, 2:49 pm
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It works!
Not sure if it was the updated software and/or the "Domain\UserName" change but it works now!

BTW:Love the new "Test Destination" Feature!
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Re: Copier Producing Wide Horizontal Lines

March 3, 2017, 10:52 pm
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Thank you for your response. The original type was Text. As of now the machine is in and endless loop of "warming up" making it impossible to photocopy. Therefore I am unable to try your suggested solutions above. I have tried to switch it off and on again but no way, it is stuck in "Warming up... Ready... Warming up..." loop. Any idea what I can do about this?

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Set-up Shared Fax Xerox Workcenter 5335

March 6, 2017, 5:48 am
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We currently have installed 2 Xerox Workcentre 5335 Copiers with the Fax module built in.  I have been tasked to find out how to set up a share printer that will only Fax.  This way out buisness can just select the shared printer to fax only.   I cannot find any documenttation if this is possible.  We can select the fax option from printer properties from the driver, but it would be ideal just to be able to select a printer and go.  Any help would be great!

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Re: Copier Producing Wide Horizontal Lines

March 6, 2017, 9:20 am
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Fuser is failing, it may be dead, I don't know where you could even get a fuser to replace it

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Re: Set-up Shared Fax Xerox Workcenter 5335

March 6, 2017, 10:27 am
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You cannot "Select a printer and go" because you need to put in the fax number.

 

Having said that, you can make the Xerox Global Print driver Fax only fairly simply, just install the Xerox GPD and do the following

 

Go into Printer Properties > Administration

 

1.GIF

 

On your keyboard hold down CTRL+Shift+X and type into the box code8 and click Set

 

2.GIF

 

Select Configure Job Type List and select Setup deselect all but Fax and select OK > Close > OK

 

8.GIF

 

Driver is now Fax only

 

5.GIF

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Re: Set-up Shared Fax Xerox Workcenter 5335

March 6, 2017, 12:45 pm
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Thank you for that information.  That did the trick!

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WC 7845

March 6, 2017, 3:40 pm
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WC 7845 is dropping off line, like it is going to sleep, and we can’t send out emails.

When we scan to folder, it hangs until I log in as administrator then it scans.

ANy suggestion on why?

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Re: Copier Producing Wide Horizontal Lines

March 6, 2017, 10:54 pm
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Thanks again Joe, I am not much of a Tech where photocopiers are concerned. I will try and get an expert to look at it and try the solutions suggested here.
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WC6027 FAX FORWARD TO EMAIL

March 7, 2017, 4:34 am
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Hi,

 

Is there any other option to add multiple email address to fax forward to email option.

 

I tried separating email addresses with semi-colon(;) and I get the following error "Unable to apply settings.Please check the settings for following items.Forwarding E-mail Address

 

Any suggestions

 

Thanks

Bharani

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Workcentre 5335 Mixed originals default

March 7, 2017, 9:27 am
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I am trying to change the defaults to mixed size originals when scanning. I have been able to change both Copy and Email services to Mixed Originals but I have not been able to make the change to Workflow. I can go in to Workflow and use the options there to set Mixed but I have to do this for each job. If you could please walk me through setting the defaults I would appreciate it.

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