yes, seen that issue too
in a specific firmware of the 78xx models, the book gets corrupted
you can export the addressbook, manual edit the file , set the favorite flag on, then import again
then you have the favorite
or delete all addressbooks first, then upgrade the machine to latest firmware, and start editing again...
Hi,
I would like to ask you whether it is possible to create a scanning profile to save scanning options (size, orientation, resolution, export file format, user to send scan).
I scan often visit cards or other specific formats and it drives me crazy to setup the workcentre again and again.
I know that for copying it is possible to create user profile but I didn´t find any possibility to do it for scanning.
Thank you in advance for help.
offcourse you can
access webinterface, goto the tab "scan" :-)
create your template (=profile)
Hi Fabio thanks for your help, thats the version of firmware that I already used to upgrade the device, but it didnt solve the error.
i have some info from another type of machine (same controller)
is this helpful?
The reason the device displays fault code 027-779 and is unable to authenticate is due to the use of CRAM-MD5 authentication enabled at the SMTP server.
The WC 5225/5230 design does not support CRAM-MD5 authentication. The following are supported authentication.
-LOGIN
-PLAIN
-NTLM
(after firmware update)
to scan into NFSROOT (CIFS enabled and anonymous access):
method 1:
on printer: "[i]" => "Local Drive" => "Open Folder Feature" => "nfsroot" => "<i>" => "<i>"
method 2:
on address book add this smb server: ip 127.0.0.1 / port: 445 / domain: workgroup / folder: "FOLDER_NAME"
(create FOLDER_NAME on network folder: \\PRINTER_IP\NFSROOT\ )
on printer: scan to smb
-----
many times scan to network doesn't work, it is a good alternative solution, scan to nfsroot and copy the file from this network folder
We have been somewhat successfully using the SMB scan feature to scan to a shared directory on a networked computer. Recenty, when scanning multiple page documents after the first two pages feed through, the machine hangs monentarily then feeds the rest. The screen then shows the transferring notification repeatedly, but the documents never actually transfer to the networked machine. I have tried lowering the scan resolution to no avail. For some reason I can scan two-page documents fine, but anything more and the transfer hangs.
I have the next printer WorkCentre 3615 and when I scan more than 15 pages I got several emails attached a few pdf pages .
If someone is scanning more than one page then the WorkCentre 3615 sents multiple mails like:
Scan Data from [foo][1]
Scan Data from [foo][2]
Scan Data from [foo][3]
Scan Data from [foo][4]
Wondering if there will possible to get only one PDF document consolidated?
Thank you very much, best regards
It isn't the pdf format, it is the likely the file size.
go to Machine Status > Tools > Admin Settings > System Settings > General > Max Email Size and increase it to the max setting.
I need step by step on how to Settings "Scan to Email" Feature on WorkCentre 3615 using AT&T or GMAIL email Server with CWIS. Thank you.
You can't do Gmail direct from the machine.
SHA-2 is a requirement for Gmail and Office365 as of January, this model doesn't support it at all, so it is impossible to work with Gmail fully, or directly.
You can send from a gmail account to another gmail hosted account via the APSMX server, but not to any address that is not hosted by gmail ,like AT&T ,Godaddy, yahoo, MSN etc etc. But you would be better off using a relay like SMTP2Go.
I have no idea if it could work for AT&T, I'm not a customer and am outside of the US.
Hi dat8w,
Thank you for using the Support Forum. Please make sure you have followed all the instructions for setting up the SMB scan. Please consider contacting your support centre for further assistance.
We have migrated our server from 2008 to 2012 and now one of our Xerox machines cannot scan to folder to the new 2012 server. Without changing any permissions XEROX WorkCentre 5845 cannot scan to the shared folder anymore with the following error message "The job has been deleted: login error". The sceond machine, Xerox WorkCentre 5330, can scan to the same folder using the same domain account without any issues. The new server has the same exact local IP as the previous one. I've teste both port 139 and 445 with the same results. I made sure domain accout has all neccessary share and NTFS permissions.
What I already tried:
-Firewall is disabled
-Tested both on port 139 and 445
-Tested both with domain\user and just user
-No AV installed
First, get to the latest firmware with this.
Then, if still failing go to the folder Properties > Sharing > Advanced Sharing > Permissions and actually add the user in, then , in CWIS, format the username exactly as it appears in brackets like this
If you are using Chrome, stop and use anything else, Xerox and Chrome don't play well at all with password fields.
While I fully understand it works on the other device just like you have it now, it doesn't matter, because the other device is capable of Windows Networking, and Netbios over TCP/IP. Connectkey products do not.
Sharing permisions are set correctly already. Current firmware is 071.190.103.05402, I'll be upgrdaing to 072.190.004.09101 tonight.
Thank you for your help!
Firmware you are going to won't work either, use the tool I listed to bring it to an 073 release. The 09100 will scan a 0KB file to 2012.
Yes, the directions were followed. The unit was originally scanning multiple pages without problems. Now it will only scan two pages without hanging.
