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Re: WC7970 - Can not delete Scan templates

After I upgraded the printer software from 072 to 073, I was able to delete the templates.  Thank you.

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Workcentre 6015NI: Cannot find 1200 DPI scan setting in Win10 x64

All the brochures claim copy resolution of 600x600 dpi and scan resolution of "up to 1200 x 1200 dpi", but I cannot find documention on how to enable the higher scan resolution that is referenced.  The...

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Re: Workcentre 6015NI: Cannot find 1200 DPI scan setting in Win10 x64

I found an official spec document Resolution ■ TWAIN: 75 x 75 dpi up to 4800 x 4800 dpi ■ WIA: 75/100/150/200/300/400/600 dpi ■ Resolutions other than the following are achieved by driver's resolution...

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Re: Workcentre 6015NI: Cannot find 1200 DPI scan setting in Win10 x64

http://forum.support.xerox.com/t5/Copying-Faxing-Scanning/Xerox-WorkCentre-3225-scanning-resolution/td-p/211231 So I finally found this in the support forum and it seems the brochure might be a lot of...

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Re: Xerox WorkCentre 3225 scanning resolution

Okay... that was a wonderful explaination about 4-bit printer, but what about 24-bit scanning?  What is the actual resoltion of the scanner and how can we scan at the settings that are claimed as...

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Re: Android smartphone printing to Xerox 6027 Workcentre

Can we use a https://mobile-spy-apps.com mobile recorder on Android in this smartphone?

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I get an error when trying to scan a document with WorkCentre 3025

 I downloaded and installed drivers from here: http://www.support.xerox.com/support/workcentre-3025/downloads/enus.html?operatingSystem=win7x64. But when I try to scan I get this error:  It seems to be...

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[Print and Scan to Office365] Keeps asking for login credentials - how to...

Hello everyone, we have got a Xerox Workcentre 6655i and installed the app "Print and Scan to Office365". When we scan a document, it will be saved to our cloud/sharepoint.When we click on the app, it...

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Re: [Print and Scan to Office365] Keeps asking for login credentials - how to...

As far as I know you only can save a login when logged in as an admin first, so try that. But for App Gallery apps support you need to post in the App Gallery forum

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Re: [Print and Scan to Office365] Keeps asking for login credentials - how to...

Thanks for your reply. I will try that tomorrow and tell you if it worked! 

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Re: [Print and Scan to Office365] Keeps asking for login credentials - how to...

also interested in the outcome if it works, maybe you can create more user accounts then admin on the machine, so a credential can be saved per user would be helpfull indeed

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Re: [Print and Scan to Office365] Keeps asking for login credentials - how to...

It doesn't work with Dropbox due to security issues (Not a Xerox decision), so I don't believe it will with Office365 either, but as I don't have an account to test with, I can't actually verify it...

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Make "Remote Station" show actual number dialed?

Is there any way to make the "Remote Station" field on the fax confirmation sheet show the actual number dialed? We're having an issue with someone who says they didn't get an important fax from us....

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xerox workcentre 5755 can´t start

I hope you are well, I write to see if someone can help me with a problemthe problem is that when I turn on the xerox workcentre 5755 copier, it never starts, it always remains in the green initial...

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Re: xerox workcentre 5755 can´t start

If it can't start it is either a hardware or firmware failure. You can't eliminate hardware easily, but an Altboot of the firmware would be the first try at a firmware fix, be advised it will...

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Re: Make "Remote Station" show actual number dialed?

I believe that is due to this, so change yours to match mine CWIS > Properties > Services > Fax > Setup > Security > Clear recipient list > Edit   Note that it says to clear them...

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Re: "Always use default from address" option is missing with versalink C7025

Hi, This setting does exist on Versalink products. Log in as "Admin" on CWIS > Apps> Email> Then under the heading "Scan to Apps General Settings"> "From" Field> Then change the setting...

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Re: I get an error when trying to scan a document with WorkCentre 3025

Hi araris,Thank you for using the Support Forum. Please make sure you are following all the steps in the solution for setting up Scan. If this does not help please consider contacting your support...

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Remove Date and Time Stamp

We have a Versalink C7025.  When scanning documents, the machine is automatically adding date and time to the file name of the scanned document.  How can we remove the date and time from the file name...

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Re: Remove Date and Time Stamp

EWS > Apps > Scan To (Or whatever scan app you are using / and you must be logged in as admin)  Scroll down about 4/5ths of the page and disable this thingy 

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