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[Print and Scan to Office365] Keeps asking for login credentials - how to save/remember login data?

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Hello everyone,

 

we have got a Xerox Workcentre 6655i and installed the app "Print and Scan to Office365". 
When we scan a document, it will be saved to our cloud/sharepoint.

When we click on the app, it asks for login credentials - no problem, we are logging in and the app works as it should.

Now: When we close the app and open it again, it asks AGAIN for login credentials. Everytime! There is no option to save/remember the login data.

We are wondering, why all apps allow to save the login data but this app doesn't.

 

I have talked with the xerox support, they have no solution/patch for this issue and told me: "Maybe it's because of the time-out counter of the machine" 

 

Do you guys have a solution or experienced something similiar? 

Greetings from Germany.


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