Re: Can't Enable Scanning - Xerox WorkCenter 7775
They need to find their activation SIM to reprogram the machine to have scan ability. The optional SIMs include:B1 Key SIMScan / E-mail SIMInternet Fax / SFax SIMIJO SIM (Immediate Job Overwrite)JBA...
View ArticleRe: VersaLink B405 ADF Scan more than 60 sheets or pages to PDF (build job...
Look for the word Preview (I think at the upper right of the scan screen) If you push that it will feed the document and show it on screen when done, at which point you can hit the + at the end of the...
View ArticleRe: Xerox Machines and SMBv2/V3 Scanning Support
I received a super prompt reply. Unfortunately it was basically "you're out of luck, use SMBv1 or get a new copier." Oh well. Thanks again, Joe! At least we tried and got an official answer. Hello...
View ArticleRe: VersaLink B405 ADF Scan more than 60 sheets or pages to PDF (build job...
Thank you yet again Joe! Chris.
View ArticleRe: LX Finisher eating paper
Hi JD Power.I searched the WC 5335 Knowledgebase for an article that might answer your question. It might be caused by a small piece of paper that was torn from the first paper you removed. If not,...
View ArticleRe: Can't Enable Scanning - Xerox WorkCenter 7775
Joe, thanks a lot for the reply. I'll take a look for the SIM card later this week and go through your steps if I can find it.Is there a good reason why these settings would have been lost? The...
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WorkCentre 6515 SMTP and scanning Issue
Hi,I am running my new 6516 on a Mac OSX 10.12.5 via WLAN and have 2 big issues: 1) I am unable to scan with the SW digital pictures I get the error There is an error with the communication to the...
View ArticleScanning from Workcentre 6605 to computer
This is a problem from a complete novice.I have a Workcentre 6605 operating on a wifi connection to two computers. I want to be able to scan directly to one of the computers. I have tried adding a...
View ArticleRe: Scanning from Workcentre 6605 to computer
OK - so this problem has been resolved. I am not entirely sure how. maybe the TWAIN thing finally kicked in. I can scan to the PC out of Photoshop.Thanks
View ArticleWorkCentre WC5330 - network scanning stopped working
Network scanning to the shared folder was set up on the WC5330 and work well for years, but last time (a week or two) just give a login error. I suppose that this problem appears after SMB patch...
View ArticleRe: WorkCentre WC5330 - network scanning stopped working
The patch should not cause an issue, but if your IT went ahead and disabled SMB1 as a preventative measure, you need to set up an FTP server, the printer is considered Legacy and it will not be getting...
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Re: WorkCentre 6515 SMTP and scanning Issue
(1) No idea(2) DNS needs to be entered here As an aside, port 993 is for IMAP protocol, not SMTP, so switch the port to 587, and likely the encryption would be STARTTLS.Apple agrees with me there....
View ArticleRe: WorkCentre 6515 SMTP and scanning Issue
Jo,you are aheroe! I have phoned the Xerox helpdesk in Bulgaria 3 times- No solution.They forwarded this to 2nd level - without any result. I am trying since days and thanks to your great help it is...
View ArticleBate Stamping
When we add bate stamping on the 5875i, part of it is cut off when it prints the copies? Has anyone else had this issue?
View ArticleRe: Bate Stamping
It certainly isn't normal or expected, but since you are in Tech Drive working for Xerox you can just call it in to get the tech to sort it out.
View ArticleRe: Workcentre 3045 not scanning
Do you have the model number wrong or is it "new to you"? Xerox no longer sells the 3045 And it scans by FTP (Macs no longer have ftp enabled by default) And it does SMB1, and Macs use SMB3. So...
View ArticleSC2020 Scan to Email PDF file size
Hi there I am having trouble trying to find a way to increase the file limit when trying to Scan to Email on the Docu SC2020. Under PDF format I can only scan three pages into one file. Is there anyway...
View ArticleHow to remove the subfolder .xsm from a 3345
I have a 3345 to set up for different individuals to scan and deposit the scans in a common shared folder on our network. The problem is that when a user scans something, the scan goes to the folder on...
View ArticleNo £ sign on Altalink soft keyboard
Is there anyway to type a £ sign on the new Altalink soft keyboard?There's a Euro and Dollar sign but no pound.Is this the work of the EU due to Brexit?
View ArticleRe: LX Finisher eating paper
Thanks Sandy,I researched the same and everything here on Xpert Tech. There is no residual scrap of paper under the top cover and the customers paper is Xerox spec. Still puzzled.
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