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Re: Workcentre 5330 pdf slow scanning

The problem was the OCR, its working now.Thank you so much!

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WC 5325 error 121-312 urgent !

Hello! We have a 121-312 error on our customers WC5325.We try to set Xerox Secure Acces and SSL cert on,but something go wrong. Can anyone help us? We haven`t gon any acces to machine... 

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6027 Scan Feeder Issue

When I copy the printer recognizes if I have a document in the feeder and will pick it up automatically.  When I scan it doesn't recognize the feeder and scans from the glass.  I can change the setting...

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Re: 6027 Scan Feeder Issue

Scan defaults are in Machine Status > Tools > Default Settings > Scan Defaults (Login as admin first of course) 

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Re: WC 5325 error 121-312 urgent !

121-312 IC Card Auditron Config Fail 02Control Fail. When the power is turned On, an error occurred due to the combination of settingthat is not permitted.• EP-related products other than IC Card Gate...

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Re: 6027 Scan Feeder Issue

I've gone into this on the printer and there is no option und scan defaults regarding the feeder. 

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Re: 6027 Scan Feeder Issue

When you stated the following:" I can change the setting but it reverts to the glass after each scan" Can you clarify where in the menu at the device you are making this change?

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Re: 6027 Scan Feeder Issue

There is on option for this change on the printer screen itself so I go into 'Windows Fax & Scan'/Tools/Scan Profiles/Edit/Source.  It only gives you the option of the feeder or the flatbed not...

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Re: 6027 Scan Feeder Issue

Sorry meant to say no opition not 'on option'

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Re: 6027 Scan Feeder Issue

So you are doing TWAIN scan (Application controlled), not Scan to PC (Xerox / User controlled). TWAIN drivers cannot pick both, they need to do one or the other, and since you already have to go to the...

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Re: 6027 Scan Feeder Issue

Yes, that's what I've been doing.  Too bad, so sad.  Thanks for you help!

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Re: 6027 Scan Feeder Issue

Another misunderstanding then, you stated you were editing the source, not that you had 2 and simply changed the dropdown within the scan app each time it was needed, I was simply trying to make it a...

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Re: WC 5325 error 121-312 urgent !

I haven`t any access to machine, neither via CWS nor Diag mode on GUI.  This shows when I try to log in Diag mode

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Re: WC 5325 error 121-312 urgent !

thank joe, now i can fix

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work centre 3325 PC FAX i/o error

Hi, I have a work center 3325, PC faxing feature is not working all the suddent, but it used to work fine. I keep getting an error message " Fax Device I/O error, please, check that the device is...

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Fax History Workcentre 6505

Is there a way to manualyy orint fax jobs that were completed?  I have a Workcentre 6505 DN. Thanks

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Re: Fax History Workcentre 6505

Fax jobs are deleted from memory, all that remains is the job time and source/destination you get on the fax report, not the fax itself. Press the [System] button on the Control Panel.At "Information...

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Re: work centre 3325 PC FAX i/o error

So is the fax itself working on the device? It sounds like it does not, and if that is the case it is a waste of time working at the PC

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Re: work centre 3325 PC FAX i/o error

the fax itself is working on the device, and PC FAX also works on another computer that has windows 7, but not on this one.

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Re: work centre 3325 PC FAX i/o error

Completely remove the driver and port, redownload the Global PCL driver and install that with a fresh port.

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