Re: WorkCentre 7120 - (027-779 Error)
Please change SMTP Server settings in Xerox WorkCentre 7120 after finish SMTP relay server installation:1. SMTP Server IP Address/ Host Name & Port: IP of SMTP relay server and Port: 252. Login...
View ArticleRe: Scan to PC not working
Hi Cheryl, I am also getting the following error - completed with an Error (018-747): Server not found in SMB My Printer Model no is DocuCentre-V C5576 Please advise me RegardsEJ
View ArticleRe: Scan to PC not working
Hi EJ,Thank you for using the Support Forum. Please take a look at the solutions for the fault code you are getting. If these solutions do not help please consider contacting your support centre for...
View ArticleRe: Scan to PC not working
The code indicates no connection to an SMB service at the IP address it is scanning to (Or host name) So, check the scanning setup and confirm the IP/Hostname is still valid for the device the scan is...
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Re: Workcentre 7835 - creating of scanning profile
Dear Joe. Thank you for your answer, it helped. Profiles for scanning are created now. New problem we face now is: punctuation marks in Slovak language. Xerox allowed us to create such profiles, but is...
View ArticleWorkflow Scanning jobs keep getting deleted
Device: WC7845 Firmware: 073.040.075.34540 We have recently upgraded the FW on this device and when attempting use the workflow scanning it deletes the jobs rather than sending them to the relevent...
View ArticleRe: Workflow Scanning jobs keep getting deleted
the message is get is Failure Transfering Job to network server. The strange thing is, if i get some sheets of A4 and write in pen a number on the page, this will scan fine, even 6 or 7 pages at a time.
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Re: Workcentre 7835 - creating of scanning profile
Dear Joe. Thank you for your solution, it helped as well as Fabio´s. Scanning profiles are created now. We face next problem now. After profiles creation with Slovak punctuation marks, device is unable...
View ArticleRe: Workcentre 7835 - creating of scanning profile
yes, you corrupted the machine :( , its indeed a bug in an earlier firrmware best way is to altboot the machine with the disable_data_backup flag xerox can help you witth that that makes some kind of...
View ArticleRe: Workflow Scanning jobs keep getting deleted
can you maybe make a clone from a working machine? and restore it to the non working machine?best practice is to make clone files and restore it to machines with the same firmware level
View ArticleProblem scan on PC with WC 7228
Good Morning, sorry for my bad english...In my office i use a Xerox WC 7228 witch my PC with Windows 10.I tried to set up the printer to scan in a folden on my PC, but not working. There is a step by...
View ArticleRe: Workcentre 7835 - creating of scanning profile
Before going through the altboot method I would suggest updating to the latest firmware to see if it just automagically resolves it without data loss and having to call in a tech. After the update,...
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Re: Problem scan on PC with WC 7228
Put folder on root of C:\ drive, right-click and choose PropertiesSelect Sharing > Share and add the user account the printer will be using and change the dropdown for that account to Read/Write...
View ArticleWC 3655 Scan to email error (Invalid Hostname)
I have 2 WC 3655s, just one of them is presenting problems with scan to email option. I think that I already tried everything to solved it, but it keep showing the error message "Invalid Hostname" For...
View ArticleRe: Workcentre 7835 - creating of scanning profile
Thanks to both of you, Fabio & Joe. First we will update the firmware than if needed, factory reset. I will inform you how we proceeded this issue. BR, Paul.
View Articlejob deleted due to system image error
I have a workcentre 7845. During workflow scanning, using different sized originals, 2 to 2 sided, it will sometimes delete the job and in the job log under details it says job deleted due to system...
View ArticleRe: WC 3655 Scan to email error (Invalid Hostname)
Sounds more like a DNS failure than an SMTP issue.Check the date and time as well as the DNS setup, it is almost certainly in those 2 places you will find the problem.
View ArticleRe: job deleted due to system image error
The message usually implies it ran out of memory, but that would typically be scanning to a mailbox, it shouldn't happen on Scan to Network (SMB or FTP). First step would be to update it to the latest...
View ArticleRe: job deleted due to system image error
Thanks for the response. I will update the firmware and we will go from there. I will keep you posted.
View Articlecan I scan to booklet 7845
Hi - I can figure out how to copy a book so that the book can be spread out on the glass and each page copied on a seperate piece of paper. I would like to do this only with scan, so that each page of...
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