Re: Compression artifacts on scanned documents (WorkCentre 6015NI)
Hi quitaiskiluisf,Thank you for using the Support Forum. Please make sure that you have the latest firmware loaded on your machine. The firmware version 01.00.23 includes a change in the default TIFF...
View ArticleRe: Workcenter 7120 Netwrok Scanning (option) to folder on PC not available
You will indeed need to check with your sales person because network scanning is an option on this machine which you have to purcahse. If I remember correctly Scan-to-Email is standard on this unit.
View ArticleWorkCentre 5335 SMTP Error
We just had a technician come and set up our new WorkCentre 5335. I have tried multiple times to scan to email, and it works great with one page. If I try to scan multiple pages I get the following...
View ArticleRe: WorkCentre 5335 SMTP Error
Further to my issue, it appears to only happen with legal sized documents, but not letter sized. After a couple of calls to xerox without any solutions, I adjusted the scanning quality and that seem...
View ArticleRe: Scanning to e-mail issues
Citytech, Check your Software Revision and if it is not 15.005.08.000, the units will need to have that software version. I see this with the 4250 devices where they are coming from the factory with an...
View ArticleWC 7125 DADF wont recognize paper format
Hey, If i want to make a copy (A4) via DADF, printer displays following message:" Auto select is unaviable. Select a paper tray or load the following paper A4" The issue is only if I use Tray 1 - no...
View ArticleWindows 8.1 No Longer Able to Scan Phaser 6180
Hello - I used to be able to scan with no problem when I had Windows 8. I upgraded to Windows 8.1 and now I get a login error 016-782. I'm not sure what I need to change for the settings in the server...
View ArticleRe: Windows 8.1 No Longer Able to Scan Phaser 6180
Hey you! I would suggest you try and access the folder from another computer, and see if you can write to it. If not that's the problem.Other than that maybe try removing your driver and installing...
View ArticleRe: Issue adding contacts to 7845 address book via web interface
I had this same issue. I ended up using a shorten version of the user's name. i.e. Rebecca to Becky
View ArticleUnable to create email groups
Xerox 7855 Version: 071.040.103.23400I do not have the option of creating Email address Groups, the only option to create groups is under Fax.I am using a Device Address Book setup.
View ArticleUnable to send email
Hi, we have a WorkCentre 6400x and are not able to send email. Here are the connectivity settings. See anything we need to change? Connectivity ProtocolsNetWare:DisabledPrint Server...
View ArticleRe: wc3220 mac maverick (10.9) scanning setup
this is a horrible response from xerox. i have the exact same machine and same problem as described. i have tried every single possibility and stupid enough, image capture will NOT recognize the...
View ArticleRe: wc3220 mac maverick (10.9) scanning setup
I am happen to be in violent agreement with dr3w here. The response from xerox here is basically "don't care" if the software is not working. I think it is really sad.
View ArticleRe: Windows 8.1 No Longer Able to Scan Phaser 6180
tashahm2, I am having the same issue scanning from a workcentre 6505 to a recently upgraded 8.1 system. After a lengthy search of the issue, I found a microsoft knowledge base article confirming this...
View ArticleRe: Windows 8.1 No Longer Able to Scan Phaser 6180
Hey Guy! Thanks for the information, gladly the update is due to come out soon then :) Best RegardsKimzi
View ArticleRe: wc3220 mac maverick (10.9) scanning setup
Hey you two! Nice complaining, do you see any drivers for 10.9? Could it be why it does not work? Probably, YES.You just have to wait for new drivers like everyone else. Best RegardsKimzi
View ArticleRe: WC 7125 DADF wont recognize paper format
Hi Kawai,Thank you for using the Support Forum. Please take a look at the solution for Select a Paper tray message and see if this helps. If not please consider contacting your support centre for...
View ArticleRe: Unable to create email groups
Hi ukkz001,Thank you for using the Support Forum. I was not able to find a group function in the device address book. You could create DLs at the LDAP server and use those DLs at the WorkCentre 7855....
View ArticleRe: Unable to send email
Hi Rick.M,Thank you for using the Support Forum. Please review the solution for setting up e-mail on your machine. If this does not help please consider contacting your support centre for further...
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