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7220 Web SMTP Test Succeds but Device Cannot Scan

Hi We have a 7220 at the office. Eventhough I set up SMTP preferences without problem and can receive test mail sent via web but when I go to the device for sending a scan. Device cannot send and gives...

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Re: 7220 Web SMTP Test Succeds but Device Cannot Scan

There are 2 authentication fields, whatever the bottom one is set to on yours is correct and the top is incorrect because the bottom screen is what the test email and any email notification uses, but...

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Phaser 6180MFP editing email address book

Hi there, I want to edit the email address book on our Xerox Phaser 6180MFP. I would like to delete some email addresses and add in some new ones. I have gone onto the printer's IP address and tried to...

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Xerox Workcentre Pro 238 Job deleted at the user' s request

Help someone. When trying to scan something in "Scan to Mailbox" at my 238, i 'm always getting the mesage "xerox 255 job deleted at the user' s request". The machine, always goes from...

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Re: Phaser 6180MFP editing email address book

Anything the CD Rom ever had is available as a free download. The Editor for example is here. That said, if you can login as the admin at the device, but not on its web interface, the issue is more...

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Re: Phaser 6180MFP editing email address book

Hi Joe, I tried both Internet Explorer and Chrome and they both didn't work. How can I login as the admin on the device? Is it possible to edit the email address book on the device itself? Thanks,Emily

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Xerox 6505 Persistent Error 035-705

Persistent Error 035-705.  Docs scanned fax on machine. It dials number, attempts handshake, sounds like it connects, but then fails. Fax confirmation page shows Mode:ECM and Result: 035-702 and...

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Re: Phaser 6180MFP editing email address book

You can only login when prompted at the device when changing a thing that requires it.You can only do the address book though when on the webpage, or from the tool I linked to directly in my post. As...

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Re: Xerox 6505 Persistent Error 035-705

Replace the phone cable and or disable ECM mode. Do you mention the phone company /router because it started happening after you switched to those things? ECM mode is disabled via System > Admin...

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Re: Xerox Workcentre Pro 238 Job deleted at the user' s request

Try a software reset.Login as admin and go to Go to Tools > More > Software Reset > Reset Both > Confirm > Close > Exit Tools Try again.  

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Re: Office 365 Problems with Scan to email using WorkCenters 3315 & 3325 to

Similar issue with a Xerox 3635.  When we set up office 365, we successfully configured the Phaser to scan to emails in hosted exchange.  Recently we've added a new user, but cannot get scan to email...

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Re: Office 365 Problems with Scan to email using WorkCenters 3315 & 3325 to

If you can't email to one person the machine is not the problem, the mail server makes the decision once it receives the email, not the printer. If that user is on another domain, it is likely that you...

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Re: Xerox Workcentre Pro 238 Job deleted at the user' s request

Unfortunetely, no luck.Same problem!!

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Re: Xerox Workcentre Pro 238 Job deleted at the user' s request

Have you tried another mailbox? I have seen cases where single mailboxes were corrupted while the rest ran fine.

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DocuPrint M255 z - Assign a button to scan to a destination

I don't think the device can do this but I'm asking to see if it can. I am going through scanning a bunch of receipts.Evey scan I must:Press the scan buttonDown arrow twice to select "Scan To...

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FX DP Cm305 df network scanning failure

FX DP CM305 df network scanning failed with this errorSMB ErrorRename command FailureError 031-551This is nothing to do with folder permissions on ther server. I made sure of that alreadyAlso the...

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Re: Xerox Workcentre Pro 238 Job deleted at the user' s request

Already did that. I also tryed another pc. And i tryed to reload the 13.60. software. Nothing!

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Re: DocuPrint M255 z - Assign a button to scan to a destination

Hi box293,Thank you for using the Support Forum. There is nothing online about saving a Scan process for this device. The support team for this forum is USA based and this printer is not sold in this...

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Re: FX DP Cm305 df network scanning failure

Hi WesThank you for using the Xerox forum.I would suggest that you review the attached SMB setup processes. The Xerox support team for this forum is USA based and this printer is not sold in this...

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Re: FX DP Cm305 df network scanning failure

Hi wlee, See if changing the name of the scan filename temporarily fixes it. The reason being that most Xerox machines by default keep adding a number to the end of the file. So the scan is called...

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