Hi there,
years ago I install the scan for users. Long time I had no problem with that till we got windows 10. At some of windows 10 (not all of version) when I do scanning I have an SMB error 031-528 on the screen of xerox 6505. I did the same setup what I use for long time. I read many many forums to try to figure out what can cause this thing. Now I will try to write all the things what I setup on the problematic windows 10 PS-es.
This is how I setup network scan:
(already tried simple user name as Orsi)
1.) Made a shared "Scan" folder on C:\ (full access for "Orsi" user)
2.) setup network scan as seen upper
Usually dont need any further setup. But I have 031-528 error then I did the next setup more:
1.) Navigate to Control Panel, System and Security and Windows Firewall --> Advanced settings --> Inbound Rules --> New Rule. Add the port -- protocol (TCP or UDP) -- port 139 -- Allow the connection in the next window -- all network type.
3.) Went to Control Panel -> Programs and Features and in the upper left-hand-corner click on "Turn Windows Features On or Off" ..Scrolling down until see SMB 1.0/CIFS File Sharing Support and click on "+" symbol (actually I did it on all of the SMB what I found)
4.) Navigate to Services.msc and turned on the next services to Automatic (Delayed Start):
- DNS Client
- SSDP Discovery
- UPnP Device Host
- Function Discovery Resource Publication
- TCP/IP NetBIOS Helper
- FDPHost
- Network connections (NetMan)
- Peer Name Resolution Protocol (PNRPSvc)
- P2PSvc
- P2PIMSvc
And still have 031-528 error. Please let me know what I have to do more fixing this error. Thanks for advance!