Re: Workcentre 5330 issue Scan to send Email with Office 365

I would suggest going through this first to see if it might be a config issue.

https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/Office-365-Problems-with-Scan-to-email-using-WorkCenters-3315/m-p/154835#M4548

Just search the forums for Office 365 scanning, There has been others that were having problems, and different solutions.