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Re: "Not able to save document" after scanning

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Sadly this is what happens when the mailbox corrupts.

You could try getting the jobs via the software (Fiery Remote Scan) instead of the webpage, but it is probably a lost cause.

Assuming nothing critical is on there, just clear out the mailbox of all scans (CWS5 > Server > Clear Server > Scan).

Reboot and try another scan.

If it doesn't begin to work on the new jobs you would need to create another mailbox to use or reload the Fiery.


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