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"Not able to save document" after scanning

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I am able to scan on the C75 and it creates the file. When I connect through the C75's IP address, I can see the document in the Docs tab. However, when I click on the filename, it now says Preview Not Available and when I try to download the file, a pop up window says "Not able to save document." This is a recent development, as we have been successfully downloading scans on the C75 for 3+ years. Any idea what could be causing the problem?


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