network scan templates for 4112 with fiery

Hello all

we have a 4112 with fiery and trying to set up the network scanning but stuck trying to make or edit the templates

we have made templates in the web tools but  they don't show up on the copier

tried to install the centreware to edit the default templates but our verson of windows 8.1 doesn't have windows authentication and hangs up the install

we have a 700 that the scanning works fine with and have made all the network setting on the 4112 match it to no avail 

any ideas on what to do next

thanks