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Re: WorkCentre 4265 and Fax Server

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I believe the answer is no, as I stated, it cannot fax forward to a folder like almost all other newer, bigger devices can.

 

With Xerox, your only option is a FER (Feature Enhancement Request), This won't be a short process in total. (Think weeks/months, not days)

 

You call Xerox and ask for 2nd level support to do a FER (First level may have no idea what you are asking for)

When you get to 2nd level explain you know it can't be done, but you want to do a FER.

They will get your info (Name, phone,email, address, company name, SN and amount of devices)

They send the request up the line through to Engineering.

Engineering checks if it is possible (almost certainly a yes), if it is feasible and whether they are

A = willing to do it

B = willing to do it for a fee (custom one-off firmware for you)

C = unwilling to do it at all.

 

 


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