Good afternoon all,
We have a user who has changed her name, and accordingly we updated her email account on our server, with her previous name listed as an alias. When she tried to scan-to-email now, the emails disappear into nothingness. We would have thought having her login with her correct information would associated the new email with the scan, or at least direct it to the previous alias which should route to her current address, but no luck.
Is there somewhere I need to update her information? We aren't using the Address Book functionality, we authenticate through our mail server on login to the machine.
Thanks for any advice!