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Re: Xerox M24 - Scan and Email Option Disappeared

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Hi,

 

Please can anyone help us.

 

The scan-email option has disappeared after NVM reset.

 

After the reset, we re-adjusted all NVM value as per the attached document found on the hidden compartment (Tray-1). But the

 

Only set of the NVM 840-014 to 1 was unsuccessfully. (Error message appear: incorrect value)

 

When doing a search on the workcenterM24 Service Manual, we found this note on page 1190 (Scan to E-mail enable (WC 24 only) NOTE: In order to set value to 1, enter)

 

No think appear after enter.

 

Please. What we should enter to set this NVM to 1

 

Best regards

BAGHDADI

 

 


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