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Incoming fax doesn't ring. WorkCentre 3615

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I recently purchased a WorkCentre 3615 to replace a 3220.  I assumed that the much more expensive machine would at a minimum contain the same utilities and driver features as the dated 3220. After spending a long time on the phone with a tech, he told me that the 3615 have a loudspeaker but is not useful for incoming fax ring. I didn't want to belive in it. I tried to set it in Icoming Defaults for FAX in Properties but no metter what I changed (Recive Mode:Ans/FAX Mode;TEL/FAX Mode or FAX Mode and Ring Tone Volume: form off to MAX), it wasn't working. Solution from technician was to reach out to the company that sold me the machine and send it back. I did it. Now I recived a new one and have exactly the same problem.Unbelievable.

 

Interesting fact:

When I set the tone volume directly on the printer, then the loudspeaker rings (for try). After that i make a test-fax-call and it gives any sound.

 

Have you some solution for me? Thanks in advance.

 

Karol


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