Hello - Can someone tell me what Fault Code 305.199.00 refers to with respect to the 7835? We've encountered it, had an issue where a user was trying to scan to email but the job was stuck in the "Scanning" state. I've tried searching for the fault code in the Online Support, but they do not show up. We're running a WC 7835 with SS 072.010.145.13291.
TIA