That was a known issue in fimrwares that end with 09100 and 14201 if it is happening on scans.
If that is the case just update to the latest firmware 073.xxx.xxx.24100
That was a known issue in fimrwares that end with 09100 and 14201 if it is happening on scans.
If that is the case just update to the latest firmware 073.xxx.xxx.24100