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"Start is not available" 7845

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I have numerous 7845s under my care and it is common to see this when using the top feeder. I can still put documents directly on the glass, but any attempt to use the feeder activates the message. I'm not certain if it clears itself in time but I always have to restart to clear it. Firmware is up to date. Does anyone have a cure and/or an explanation for this annoyance?  


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