Not really a great response. A support forum shouldn't be limited to one part of the world. I was unaware there are different support forums for differnt parts of the world. If there are, please redirect me to the Xerox Australia support forum.
Regardless what country a device is sold in, Xerox still make it right?
You could have suggested different ways around the problem. I found there was a timeout setting (default at 45 seconds) that I could increase which left the device waiting to perform another scan using the same settings as the last scan. This was a vaild work around.
While the functionality I originally asked about does not existy on this deivce, you could have taken the initive to submit an feature request to product development group. Generally speaking customers are the ones using the products so their ideas are often valid. Is there an official feature request section of Xerox I can forward my suggestion to?
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Overall the response I received was poor. Where is the "Rejected Soluition" button or the "Thumbs Down" icon?