This is the last response I'll give regarding this:
If I literally state: " I don't mean to threaten...", I mean just that: no threat. Can I make it any clearer?
What timeframe would you have considered to be "more reasonable" then? Two weeks? A month? Or maybe a year because I've made the stupid mistake of waiting that long before reporting it? (even though it took me that long to find out ESET was the reason of the problem)
No thanks, I don't wish to wait that long, which is my full right as a customer, no?
For me the problem is solved. I do not wish to return as an ESET customer. To others that do, I wish them all the best.