We successfully update the firmware on this device today to Version 71.23.53. I then proceeded to follow the instructions in the post at the top of this forum. It does not work. At all.
I have 20 Ricoh devices using smtp.gmail.com, SSL enabled, port 465 that send no problem. I have tried everything on this device.
smtp.gmail.com port 465 SSL/TLS
smtp.gmail.com port 465 STARTTLS
smtp.gmail.com port 587 SSL/TLS
smtp.gmail.com port 587 STARTTLS
I am able to successfully telnet from a pc on this network to smtp.gmai.com on both ports.
Whenever we try to send using the gmail server we get 1 of 2 errors:
Completed with error (016-764) SMTP server connection error
Completed with error (017-714) SMTP over ssl failed
Any ideas? I've tried everything I can think of. I don't understand why this won't work. Any insight would be greatly appreciated.