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Workflow scanning issues on 7855

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We are having an issue in a customer that is prerry intermittant when using the workflow scanning option on the machine. When the custmer is scanning a document to a shared location the below error is apearing and the job is being deleted. They reboot the machine and the scan goes through, as you can imagine though this is not conveiniant for the customer to keep doing this. The firmware on the device is 072.010.134.32804.

 

 

 

workflow scanning.JPG


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