Scan to Email SSL/TLS port 465 not working
Hello, i have a problem with scan to email using SSL/TLS port 465 on WC7125 with FW: 71.24.12, if i setup machine to use non-encrypted comunnication over port 25 everything works fine. Desktop email...
View ArticleScan to file template set to TIFF but saves as PDF
We have a program which automatically checks several network folders for TIFF files. If any are found, the program copies them to another location then deletes them from the original location. We have...
View ArticleRe: Scan to file template set to TIFF but saves as PDF
There is no way to tell it (Whatever device this is with) to randomly change its setting so there are only 2 possibilities1. Firmware corrupted and needs to be wiped and reloaded2. Someone is changing...
View ArticleRe: Scan to file template set to TIFF but saves as PDF
This is occuring on several machines, both 3655 and 7835 workcentres so I would think that it is not a firmware issue. I'm not sure how a user would change the template settings without having admin...
View ArticleRe: Scan to Email SSL/TLS port 465 not working
71.24.12 is the specific firmware that fixed an issue with SHA-256 encryption to allow it to work with Gmail and Office365. (Although both now require port 587 and STARTTLS)71.24.23 is the current...
View ArticleRe: Scan to file template set to TIFF but saves as PDF
They could google it, or call Xerox and ask.If it happens to more than one device, and those devices are different models, it near certainly is someone making changes. Or a particular workflow. For...
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Scanner " Blue tone in scanned documents" Xerox workcentre 7220
Good dayI have a Xerox workcentre 7220, a couple of months ago start the problem to make digital doc. in pdf, jpg format, all docs have a blue tone(see pic below) in any quality or size.The tehcnician...
View ArticleRe: Scanner " Blue tone in scanned documents" Xerox workcentre 7220
Hi,First of all, the optical system must be well cleaned, the system software to be up to date, and if still not work the IIT PWB to be replaced (failure of this board is a known issue on this...
View ArticleRe: Scan to file template set to TIFF but saves as PDF
Since that is the firmware version we are using I will try updating it. Thanks for the tip!
View ArticleRe: Scan to file template set to TIFF but saves as PDF
That is the newest firmware available on Xerox website for both 36 series and 78 series WorkCentres. is there a more recent firmware available elsewhere?
View ArticleRe: Scan to file template set to TIFF but saves as PDF
Only General release firmware is on the drivers and downloads pages. You need to go to Xerox.com/security and click on the Software release quick lookup table to find spar software.Here are the ones...
View ArticleRe: Scanner " Blue tone in scanned documents" Xerox workcentre 7220
Place the machine up for service. The IIT pwb with new NVM must be replaced for this exact background issue
View ArticleScan To Email - SMTP Error
Hiwe are using office 365, i have set the configuration for the smtp according to the office 365 setting. but still can't scan to email. it gives error 016-781
View ArticleRe: Resetting Workcentre 5755 to Default
I would recomend NOT initilizing NVM. You will lose registration correction on your prints, copies, scans along with white balance (background correction) for copies/scans. You may also put your...
View ArticleRe: Scanning to email
zain_swinton ,If there are issues on the machine side (scaling), I recommend placing it up for service. If you have no IT, Xerox can provide an analyst to remote in and configure the mfp to work for...
View ArticleRe: Scan To Email - SMTP Error
That's a Fuji Xerox machine, not a Xerox, so we don't have any documentation on that model or it's layout for configuration..BUT I believe your solution is to plug in the dns (use your router ip and...
View ArticleRe: Scan to Email SSL/TLS port 465 not working
we are using mail-hosting with explicit settings for SSL/TLS and port 465 for comunnication with SMTP server, not gmail, anyway i will try newest FW 71.24.23.ty for quick reply.
View ArticleRe: Scan to Email SSL/TLS port 465 not working
also we have one wc7835 with 073.015.34540.905956v2 on network controller, same LAN, that is setup to use "SMTPS" (SSL/TLS), port 465 for same SMTP server and account and it's working ok.
View ArticleRe: Scanning to email
David, the Forum has issues when posting from Internet Explorer (Your post looks to be blank)Try another browser.. In the mean-time, the following is your attempted post: zain_swinton ,If there are...
View ArticleProblems network scanning
I have 3 computer all on Windows 10 only one won't accept a scan from the machine. They are set up identically. I keep getting username or password is incorrect. I have created a new local account...
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