Re: Documate 515: Scan to Network Drive
Hello.I am a Support Engineer with Xerox Scanners. In order for you to scan to a network drive make sure you have Onetouch installed. At the bottom right corner of your computer, you should see a...
View ArticleRe: 3635MFP scan from ADF unreadable
Hi Tom,Thank you for using the Support Forum. Please make sure that you have cleaned the Constant Velocity Transport (CVT) glass. If this does not help please consider contacting your support centre...
View ArticleRe: Need Scanner Recommendation for companion 6280DN
Hi Bob,Thank you for using the Support Forum. You can take a look at our stand alone scanners or you might consider trading in your current machine for a multifunction device that will copy, print and...
View ArticleRe: Xerox 7225 e-mail read receipt request (MDN)
Hi Kaika313,Thank you for using the Support Forum. If you have not found an answer to your question please consider contacting your support centre for further assistance.
View ArticleRe: Custom Scanning Presets
Hi dmoses,Thank you for using the Support Forum. Please take a look at the information for creating a scan template. In the scan template you can set up the parameters for the scan. As for the group...
View ArticleRe: Xerox 7225 e-mail read receipt request (MDN)
Hi Cheryl, thank you for your reply, but as I already wrote, "We have already checked knowledge base about this machine and downloaded any possible user/administrator guide but we couldn't find...
View ArticleRe: wc3220 mac maverick (10.9) scanning setup
Hey,As far as I can see there are no driver available yet for Mac Maverick for this machine. Did you try 10.8?Cheers
View ArticleRe: Scan to network fine, cannot scan from pc application
Hi Matthew,Thank you for using the Support Forum. Please take a look at the solution for scanning to an FTP server. This would be the way to set up the machine to scan over the network. If this...
View ArticleRe: 9202 scans fail - remote directory lock failed
I have version 061.090.222.33302. Is that compatible with Windows 2012 R2 with SMB 3.0?
View Article7535 smb problem W8.1
Hi all,I configured a 7535 with SMB scanner windows 8 disabling the firewall, giving well permits and only DOC.LCK so I get all the files. i don´t have any antivirus...I have it configured on a windows...
View ArticleRe: Setting up Workcentre Pro 232 scanning
Replying to the question from PeterAXCUMD-AA Agency Analyst, first: I'm running no Norton or McAfee products. What are the IPV4 settings for the Xerox and your computer? for my wired LAN, the adapter...
View ArticleRe: Setting up Workcentre Pro 232 scanning
did 1.did 2.download 3. but without being able to get into the CWIS, cannot upgrade. I am comfortable upgrading the firmware, its downloaded now, but there is not much else I can do without...
View ArticleXerox 510 Wide Format driver issue on Windows 8
We have just upgraded to Windows 8. We have succesfully installed the Accxes Client Tools and it scans and prints plt files with no issue. However, when I attempt to install the drivers (Win 7 64bit)...
View ArticleRe: 3635MFP scan from ADF unreadable
Yes we cleaned the CVT glass we even cleaned the backside when we replaced the CCD and ribbon cable. Is it possible to recalibrate the ADF scanner? How about timeing (how fast the paper moves thur...
View ArticleRe: 3635MFP scan from ADF unreadable
Hi Tom,I am not familiar with any settings for calibration or ADF speed. I would suggest you contact your service technician to come out and look at the machine.
View ArticleRe: Scan to network fine, cannot scan from pc application
Thanks Cheryl for replying. As I said I had already successfully set up the machine to scan over the network using the method you refer to. This works fine and has not been the problem. I want to...
View ArticleRe: Scan to network fine, cannot scan from pc application
Hey you! Have a look at THIS compared to THIS.the Twain driver is used when the printer is connected through USB. Best RegardsKimzi--------------------------------------------Please remember to select...
View ArticleRe: Xerox 510 Wide Format driver issue on Windows 8
Hey you! Im not really sure what you mean by this "it will not see the IP address of the Printer and does not finish adding the Printer."? What if you add the port manually?If the win vista driver does...
View ArticleRe: 7535 smb problem W8.1
Hey you! It's a lil different on Win8, try removing the prompth for a password by doing as following (also add your homegroup to the share permission):Open Advanced sharing settings by swiping in from...
View ArticleRe: Xerox 6015 and rings to answer on fax - DRP patterns
That's the answer. I read the manual top to bottom too, as well as searched the Xerox support pages, and could not find it. This information needs to be in the user manual. Thanks so much for the...
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