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Re: Workcentre 5335 Mixed originals default
CWIS > Scan > Job TemplatesChoose the template you want to change on the leftScroll down on the right and select Edit in the Layout Adjustment section If you are using the Default template, make...
View ArticleRe: WC6027 FAX FORWARD TO EMAIL
There is no way to do that, Fax forward only takes 1 email address
View ArticleRe: Workcentre 5335 Mixed originals default
Thanks for the quick response! I will try that out and make sure to mark as solved if that takes care of my issue.
View ArticleRe: WC 7845
Bad wireless signalNIC set to wrong speed on the MFP.Corrupted firmware.Older broken firmware.Bad network cable.071 firmware was updated to 072 firmware instead of Altbooted.Clone file from another...
View ArticleXerox Workcenter 5855 scanner issue
This network printer pulls paper just fine while photocopying, but when I try to scan, the scanner light does not come on and the paper never gets pulled. Same thing from the glass. The only thing I...
View ArticleSMB Scanning to a Mac on a Xerox 5330
Greetings, We are currently attempting to set up scan-to-SMB on a Mac with a Xerox WC 5330. We have gone through the normal process of scan-to-SMB for the Mac; however, we cannot seem to make the...
View ArticleRe: Xerox Workcenter 5855 scanner issue
Unless a fault code is generated, or you see a message at the upper left of the screen that we can go from there is not enough to go on.With that in mind, run a Software / Network Reset and try...
View ArticleRe: Copier Producing Wide Horizontal Lines
Since you didn't post what the original was I can't understand what should have been there. Having said that, Black is what happens under bright light or when the scanner light dies, so make a copy of...
View ArticleRe: Xerox Documate 4799
Have not been able to fix issue. We have uninstalled everything out tech team is here now and they have tried opening firewall grant access etc etc.What suggestions do you have before I ramp this up?
View ArticleError 031-522 SC2020
Dear Siri can not scan, The machine Error show 031-522 and something show 031-528Please to help me. RegardsThomas
View ArticleRe: Xerox Documate 4799
some errors are "DSMR stopped working..."There are other errors as well but the tech would have those.
View ArticleRe: Xerox Workcentre 7556 disabling SMB v1 broke scan-to-network folder function
I'm in the same situation where the disabling of SMBv1 broke our scan to file feature on the 7556. The 7990 is currently working fine when we do scan to file through the address book. It looks like the...
View ArticleRe: Xerox Workcentre 7556 disabling SMB v1 broke scan-to-network folder function
Tested it again today on 061.121.227.03404 and it scans with no issue from the 7556 to Server 2003-2008R2-2012-Win10. Wireshark traces show it using SMB2 to both Win 10 and Server 2012, didn't have...
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Re: Error 031-522 SC2020
Username is wrong, protocol might be (For any current OS you use port 445 not 139 for smb, username should be the fully qualified one, which is obtained like this (Use the one in the brackets):...
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"verify the mailbox name and password"
Hi everyone,Our shop is having a slight problem with accessing our scanned documents and images using the Fiery Scan 5 software, although we have used the Fiery Scan 5 software for years and had no...
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Re: "verify the mailbox name and password"
Just because the Fiery is online does not mean that the scan service is running. So open Webtools and see if you can see the scans there and retrieve them, but I'm thinking you won't. Likely you will...
View ArticleRe: Possible bug in workflow scanning in 7855 - empty template list
I need the link for this problem but for a 7835.. please http://www.support.xerox.com/support/workcentre-7800-series/file-download/enus.html?contentId=131649
View ArticleRe: Possible bug in workflow scanning in 7855 - empty template list
can I get the link for this fix/spar but for a 7835 instead please??
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