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Re: WorkCentre 6605 searchable PDF (directly scan to folder) with Mac OSX

Correct, the machine does not have the option

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Re: Erro xerox 7665 62.380.00

I changed the iit / ips plate and got the same problem

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Re: Erro xerox 7665 62.380.00

I would have tried the lens/ccd assembly first.

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NetApp FAS 2204-2 Network Storage SMB Scan Issue

Dear Team, NetApp FAS 2204-2 Network Storage while Setting Workflow Scanning Giving 'Login Failure' with WC 5845 and WC 7845 models Both Models Running on firmware version - 072.040.165.14201 Following...

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Re: NetApp FAS 2204-2 Network Storage SMB Scan Issue

Hi, can you post some screenshots of your config?  

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Re: NetApp FAS 2204-2 Network Storage SMB Scan Issue

Get rid of this check in the DNS settings Make sure the time is correct to within 3 minutes on the MFP (Did not matter before, does on the new devices due to HTTPs and the lack of NETBIOS over TCP/IP)...

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Re: NetApp FAS 2204-2 Network Storage SMB Scan Issue

 In this 6505N is working fine.But both WC7845 & WC5845 giving login error.xerox_scan is a local admin user on the network storage with full permission to the root folder DFSRoots. Thanks

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Re: NetApp FAS 2204-2 Network Storage SMB Scan Issue

The login used by the 58xx and 78xx is completely different than the 6505 that is working. The 58xx has a leading \ in the Document path that needs to be removed (On newer machines this is added...

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Can I import/export account on xerox color 560????

Can I import/export account on Xerox color 560????

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Re: Can I import/export account on xerox color 560????

You can't. Closest thing is to "Clone" the settings related to XSA. This will backup the users but not their copy counts.Then simply add the clone to another device (Same model), but this is near...

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How do i set up my Xerox 6605n to scan to email?

Hi we have a xerox 6605n thats connected to eithernet.  TIs not linked to any printer but is linked to our network.  My co workers want to be able to scan to their emails.  I get an error of a smtp set...

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Re: How do i set up my Xerox 6605n to scan to email?

http://www.support.xerox.com/support/workcentre-6505/support/enus.html?objGUID=11818

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Re: Workcentre 6505DN cannot wake from sleep, and where to get firmware update?

thanks for the file.  I tried to upgrade the firmware via USB.  Unfortunately, i got Protection Error "016-741".  I lookup the description of the error and it is "Unable to move to download mode"....

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Re: Workcentre 6505DN cannot wake from sleep, and where to get firmware update?

hi, you need to enable the software upgrade security setting first, see belowbut be carefull, upgrading firmware on 65xx / 66xx machines resets the machine to factory defaults! Go into tools / system...

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Workcentre 7545 reverts to guest every 10-15 seconds or so

Newbie here, for walk up faxing we have the Workcentre 7545 set up the way we want it.  When logged in as Admin everything is fine but after 10 seconds or so of being idle it reverts to guest.  The...

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Re: Workcentre 7545 reverts to guest every 10-15 seconds or so

displaying guest after 15 secs is correct, it just means noone logged in at that moment not showting fax is not correct, i think it has something todo with permision roles, you can hide or show icons...

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Re: Workcentre 7545 reverts to guest every 10-15 seconds or so

Thanks so much! Embedded fax is there with the other services such as printing, copy, workflow scanning, etc.  I think you are right about the permissions. The Guest screen on the printer only has 4...

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Re: Workcentre 7545 reverts to guest every 10-15 seconds or so

In the CWIS, When I reduce the number of services registered, under the "Service Registered" checkboxes, Fax still does not show up under Guest, the others I have checked all show up. 

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Re: Workcentre 7545 reverts to guest every 10-15 seconds or so

I found the issue, fax was locked under Entry Screen Defaults> Tools and Feature Access I unlocked it, fax icon now appearing, thanks!

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Re: Workcentre 7545 reverts to guest every 10-15 seconds or so

good to hear :)

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