Hi Kimzi
thanks for the reply.
I have quintupled check my settings. Here are some of the things that I have tried
-IP instead of HOST name - vice versa
-Putting full path of share name. instead of just Pharmacy, I put \\vnxrslpool\PHARMACY
-Checked the file properties on the our VNX and it is not set to case sensitive. Although the share name is in caps, it does not affect the naming convention.
-Different port for SMB (both 139 and 445 worked on our Phaser, so it's not a port issue
-Changed the password of the account pharmacyscanning which has writes to the share. A simple AD Service Account used for this purpose.
Here are some screen shots of both, the Phaser - which works, and the problematic 5845.
We were curious to try on our WC7530 because it is the same UI as the 5845, and of course, no luck with this printer as well. But the main concern is the WC 5845.
As you can see for the Phaser, it is currently set up using Host name, but we also tested using IP and it works. Like I said, it works flawlessly with this printer.
Thanks for your help
Dan