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Scanner only scans one page

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When I scan a document on my Xerox DM3220 to Word Perfect in Windows XP,  it only displays/transfers one line from the document?  I talked to Xerox Tech support and they set up it up to display the entire document, but the display/transfer is unpunctuated.  It is too much work to repunctuate entire documents.  Is there another solution?

Thank you.


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