Hi krisswiss,
Thank you for using the Xerox forum.
I would suggest that you review the following solution.
Solutions for : Remote Directory Lock Failure Message on the Confirmation Sheet When Scanning to File
http://www.support.xerox.com/support/WC780X/support/en_US.html?objGUID=10506
If that does not resolve your issue you may consider using our "Contact an experienced service technician" at the following link: