Hi there, we have a problem with a Workcentre 6605 receiving faxes, a cliente has the same number for phone and fax and when we configure the fax with fax/phone mode and answer after more than 3 seconds this machine doesnt receive the fax. If we configure the answering time for 0 seconds or up to 3 seconds it receives the fax, if we configure more than 3 secons it never receives the fax. We have made a test with a Xerox Phaser 3635MFP and it worked fine with any response time to the fax. We also tested this machine making manual reception and it failed all the times. We need help t solve this problem
Line caracteristics
Country - Portugal
Line provider - Portugal Telecom, MEO