We are trying to install and test the Xerox Copier Assistant software and test it. Software installs correctly on Win7 using run as administrator method. When the software starts we get a message that states “ connecting to copier” that is present for a long time, and nothing happens. USB connection appears to be normal drivers are loading on the Win7 machine. We have tried 7556 and 7775 machines with the same result. Also tried several different cables. What are we missing here…. Tx,db…
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