replaced my older Brother all in one fax machine with the Xerox 3215. I have two phone lines and a dedicated phone number (distinctive ring tone) on my second line. We have called Xerox twice and spent over 3 hours with them in total online. If the fax works, then the second phone line (rollover line) also picks up the fax. the distinctive ring tone is a short short. We found online some instructions, followed them and it still doesn't work. I need both phone lines to work as phone lines and the fax to work as a fax. ATT came out and they said all of their lines are working, get a new machine from a different manufacturer. the printer and scanner work just fine. I need the fax to work. Very frustrated. HELP!!
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