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3635 scan to email - it's splitting PDF docs into multiple emails

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Our 3635, when scanning a file well under the 10MB max, is splitting an 8-page black and white document into 2 4-page attachments (and 2 separate emails).  Has anyone any ideas how to fix this?

 

Plus, it takes a long time to process the scan.  Perhaps because the domain and IP address are still configured to a pre-confgured domain which is not ours?

 

Any thoughts on either issue would be appreciated.


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