I am having to upgrade the firmware due to scan to email needing more advance encryption. I found a post with the solution and a link to the firmware 71.24.23 (current 71.23.53). After following the instructions included in the file downloaded nothing happens even after 3 or 4 ours of waiting. On the WCIS the Enabled upgrades was already checked and after browsing to the uncompressed file and pressing the green button to start the upgrade no indication was given of something happening. The only thing I notice was if I tried to close the browser a window will pop-up claiming a download was in progress.
I search a lot and can't find anything else that is not explained in the instructions that came with the file. Please help!
(working from a laptop on a wireless network, if that helps any)