Hello,
I've configured one tray for legal paper and another tray for tabloid paper.
On my computer I've setup a legal-size preset to use the proper tray, and ditto for a tabloid-specific preset.
They don't work :(. I have setup a test legal-size and tabloid-size documents in Microsoft Word. When I print, the photocopier has an error message requesting 'additional resources.' When I check the print job in the queue, the printer is asking for 8.5" x 11" size paper in the legal or tabloid tray.
What I discovered is two workarounds:
1) My default printer is a small HP desktop printer beside my computer that only does letter-size paper. In my application (e.g. Word) the 'Page Setup' is configured to letter-size and the HP printer. If I change the setting to the Xerox 7855 and legal/tabloid, then the print job will go through.
2) In the print menu > Paper Handling > turn on 'Scale to fit paper size' and change the destination size to legal/tabloid.
As you may imagine, neither workaround is convenient for the average user in our office.
Is there any simplier way to print legal/tabloid-sized documents? just let me know?????