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Network TWAIN scan problem

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Hi,

I'm facing a strange problem with a new C405. Machine is properly configured for network printing, we have updated it to latest firmware 68.31.81 but cannot use on a Windows 10 x64 the  Xerox Scanner Management Utility. We want and must use it because we need to install TWAIN driver a software we use requires it. When we try to add the printer to the utility it says that it doesn't exist. Even if we can print and are able to manage it through web. Already checked antivirus and firewall. What else could be the problem?

Thank you

Karina


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